privacy policy
At Designs Hype, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with us through our website, SMS, and email communications. We comply with applicable laws and industry regulations, including 10DLC (for US and Canada), GDPR, and UK data protection standards.
1. Information We Collect
Personal Information:
We collect your name, email address, phone number, and other contact details when you sign up, contact us, or use our services.
Usage Data:
We collect technical data such as your IP address, device type, browser, and how you interact with our website and messages.
2. How We Use Your Information
Communication: To send you updates, promotional offers, service alerts, and other relevant SMS or email communications based on your preferences.
Service Delivery: To manage your account, provide support, and ensure the smooth operation of our services.
Improvement: To analyze user behavior and enhance the quality of our services, website, and marketing campaigns.
Legal Compliance: To fulfill our obligations under local and international laws, including 10DLC and PCI compliance requirements.
3. Sharing Your Information
Trusted Service Providers:
We may share your information with third-party providers that help us deliver our services. These parties are bound by confidentiality agreements.
Legal Obligations:
We may disclose information if required by law, regulation, court order, or to protect our rights or property.
4. Data Security
We implement strong security measures to protect your data, including SSL encryption, secure servers, access controls, and regular audits. Your information is stored safely and only accessible by authorized personnel.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
6. Consumer Data Safety Measures
Your data is kept confidential and is never sold or shared without consent.
We do not authorize any representative to collect sensitive information like credit card details. Please do not share such information with our team. Any such action is at your own risk.
Your project or order may be processed by our global team, all bound by non-disclosure agreements (NDAs) to maintain confidentiality.
7. Pseudonym Policy
We may use pseudonyms for account managers to ensure a smooth and consistent communication experience and to present a unified organizational identity across diverse cultural backgrounds.
8. Opt-In and Opt-Out
Opt-In:
By submitting your contact details or subscribing via our website, you agree to receive communications via SMS or email from Designs Hype.
Opt-Out:
To stop receiving SMS messages, reply with “STOP” to any message.
To unsubscribe from emails, click the “unsubscribe” link in any email or contact us directly.
9. Your Rights
You have the right to access, correct, or delete your personal information. You can also request to restrict or stop processing your data, subject to certain legal exceptions. To exercise these rights, please contact us.
10. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be published on our website. Continued use of our services after any updates constitutes acceptance of the revised terms.
Contact Us
For questions, requests, or concerns regarding your data or this Privacy Policy, please contact us:
Designs Hype
Email: info@designshype.com
Phone: +44 7383 323779